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Learn about iBoosts's comprehensive iShield Escrow policies for accounts, boosting, currency, and items. We ensure every transaction is safe, fair, and secure.
Your payment is securely held in iShield Escrow and is only released to the seller after delivery. If you do not manually confirm receipt, the system will auto-release the funds based on the category schedules below.
Held for 7 days after delivery. If not confirmed by buyer, it is held for an additional 7 days (14 days total).
Instantly released when marked as received. If delivered but not confirmed by buyer, auto-releases in 3 days.
Instantly released when marked as received. If delivered but not confirmed by buyer, auto-releases in 3 days.
Instantly released when marked as received. If delivered but not confirmed by buyer, auto-releases in 5 days.
Always contact the seller directly in the order chat. Communicating often resolves issues faster and more smoothly than raising a formal dispute.
If the seller isn't helping, provide evidence in the order chat and raise a dispute. Our Resolution Team will step in to ensure a fair outcome.
Most disputes are fully resolved within 3 days. Once approved, funds are returned immediately to your iBoosts balance, with options for card refunds.
Select a category below to view detailed refund eligibility requirements.
iBoosts does not mediate returns if the delivered product matches the description perfectly, and the seller is not obligated to accept a return. However, you may politely request a return directly from the seller if the goods are undamaged.
You can request the seller for a return, provided the goods are undamaged and have not been altered by changing login details, playing on the account, making purchases, or reselling it.